Managed IT services in Hamilton and the Niagara Region
Fixed-fee IT support with proactive monitoring, backups and security, remote and on-site, for small and medium businesses.
IT support that prevents problems instead of reacting to them
Managed services means preventative IT maintenance. Small issues get fixed early, before they cost you a working day. We support small and medium businesses in Hamilton, Burlington, Stoney Creek, St. Catharines, Caledonia and the Niagara Region with remote support, on-site support and a fixed monthly fee.
What a managed plan covers
- Network management: backups, security and servers handled for you
- proactive monitoring: we spot and resolve network issues proactively, so downtime stays short
- End-user support: telephone and internet support for your staff, whenever they need it
- Fixed-fee plan: predictable monthly cost instead of surprise invoices
- Fast on-site response: technicians who come to your site when hardware needs hands-on work
- Remote tech support: troubleshooting, system updates and guidance without a site visit
IT support for small business in Hamilton and the Niagara Region
If you need dependable IT support for a small business, our team provides help desk support, remote support and on-site technicians, backed by proactive monitoring. See IT support in Hamilton.
Servers
We work with all major server brands. Whether you are installing a new server or upgrading an existing one, we handle setup and enhancement to keep downtime low. We also supply new and refurbished servers at competitive prices.
Business-class computers
We supply and maintain business-class desktops and laptops from all major brands, new or refurbished. Repairs are handled by our team. See our computer and laptop repair services.
Data services and networks
- Data recovery for formatted, failing or unrecognized drives,
- Hard drive to SSD cloning for faster computers with no data loss
- Wired and wireless network installation: switches, routers, firewalls, access points and Cat6 cabling
Who we support
Small and mid-size businesses of all kinds, including medical and dental clinics, law offices, offices, warehouses and restaurants and retail.
Common questions
What is managed IT?
Managed IT is preventative maintenance on a fixed monthly plan. We monitor your network, handle backups and security, and fix small problems before they turn into outages.
Is it a fixed fee?
Yes. Our plans are fixed-fee, which gives you a skilled team for less than the cost of hiring a full-time employee.
Do you support staff remotely or on-site?
Both. Remote support covers most issues quickly with no visit needed, and our technicians attend on-site when hardware needs hands-on work.
Can you supply the hardware too?
Yes. We supply business-class desktops, laptops and servers from all major brands, new or high-quality refurbished, and service them in our own centre.
Can you help with an urgent problem?
Yes. Call us for urgent problems.
Planning a cabling, camera or IT project?
Tell us about the site and we will come back with a clear quote.